Method 1: Use the Links from the Email Invitation You Received
In the email, find the first button that says Download the App
Click Download the App to be taken to the App Store/Google Play Store page for CrowdCompass AttendeeHub.
Click Download and wait for the AttendeeHub app to install on your device.
If you don't have a smart phone or you're using a Blackberry or Windows phone, skip these steps. Instead, you'll need to use the web version of the app. The web version has all the same functionality.
Verify your Account
Once the app has finished installing, open your invitation email again.
Click the Verify Account button. This will bring you back to the Attendee Hub app.
Click on Open App to complete the verification. The link should log you in so you are ready to use the app.
Method 2: Get the App from the App Store You Use
Search for CrowdCompass AttendeeHub. Once you've found the app, tap either Download or Install. Or if you are already on the device you will bring to Biennial, use this link: https://crowd.cc/s/3dO0s.
After installing, a new icon will appear on the home screen of your phone that says AttendeeHub.
Find the URJ Biennial 2019 event in the AttendeeHub
Once downloaded, open the AttendeeHub app.
Search the name of your event (URJ Biennial 2019) and then tap to open it.
Login with your name, and follow the instructions to enter a verification code sent to your email address (the same address you used to register for Biennial) to start using the app.
Method 3: Go to the Web Version of the App (no download needed and has all the same functionality)
Open your invitation email.
Access your invitation on the device that you plan to bring to the event.
Tap Verify Account.
DO NOT CLICK ‘OPEN APP’ button. Instead, click mobile web browser to complete the verification via the Online Event Guide.
OR go directly to the website version of the app
Access the web version of the event’s app using this URL https://event.crowdcompass.com/urjbiennial19.
Tap the hamburger icon in the top left, Log in, then Log In once again from the dropdown.
Enter your first and last name where prompted, then tap Next.
Enter an email address you have access to, then tap Next one more time. (Crowd Compass will send you a verification email once every 24 hours that you access the site.)
Access your verification email. You’ll see it includes your four-digit verification code.
Return to the log in page and enter the verification code, then tap Verify to log in to the web version of the app.